SAMPLE REQUEST PROCEDURE

To minimize the sample cost, most of our samples come in dummy cases without its chipset. The purpose of the dummy case is to allow customers to feel the actual product in the aspects of material, size and overall appearance. Albeit the lighter gross weight as compared to the actual USB flash drive with chipset assembled, the overall appearance is not far off from the final product.

Samples (and product colours) are subject to availability. Under certain circumstances, we will send the samples with other customer’s logo printed on the outer body/shell. This is unavoidable as certain models may have been purchased by other resellers or customers – samples will be arranged on a first come first ​served ​basis.

Please allow 3 – 5 working days for sample arrangement. It may be longer than 5 working days, subject to sample availability. (Working days exclude Saturdays, Sundays & public holidays.)

We have established a product showroom for corporate customers around Northern region to visit us for sample viewing. Our salesperson in charge will exhibit the samples you need as well as latest models available in our showroom. As of now, we have more than 200 models of USB flash drives with various designs, shapes and materials. Samples can be loaned/borrowed by customer(s) for decision-making purposes, e.g. for discussion with the committee or top management. Samples on loan/borrow is valid with a paid deposit amount and this deposit will be refunded after sample(s) are returned to us within the period of 30 days; otherwise sample deposit will be forfeited without further notice. Sample(s) can be returned via post, courier transportation or hand carry to our showroom/office at customer’s convenient.

With carefully screened and selected reliable logistic companies, we are equipped to support our customers from other states in Peninsular and East Malaysia. Customers are allowed to purchase samples from us for final viewing before confirming the bulk order. Sample fee & courier transportation service charge can be paid via online transfer or cash deposit into our company bank account. Upon completion of transaction, we will arrange for the requested samples to be sent out from our office on the same day or latest within the next 24 hours, to your designated address (this excludes customized Soft PVC models or special models which are not readily available in our inventory).

Samples can be loaned/borrowed by customer(s) for decision-making purposes, e.g. for discussion with the committee or top management. Samples on loan/borrow is valid with a paid deposit amount and this deposit will be refunded after sample(s) are returned to us within the period of 30 days; otherwise sample deposit will be forfeited without further notice. Sample(s) can be returned via post 0r courier transportation.