1. Warranty/ Claims
Easydrive warrants the functionality of all USB flash drives distributed from our source, excluding the content and/or software supplied with or on the product. The product will also be free from material defect in manufacture, with compliance of Easydrive’s published product specifications and be safe for normal use during the Warranty Period specified in the effective period stated upon the date of purchase.
To make a warranty claim please contact Easydrive at the telephone number stated in our contact page or e-mail to firstname.lastname@example.org within the Warranty Period given together with the proof of purchase (showing date of purchase and name of the reseller) and product name, product type and product code number.
For further assistance, please send us an e-mail from contact page at www.easydrive.com.my/contact.
Easydrive may repair this product or provide you with an equivalent product; and if unable to repair or replace the product, the purchase price will be refunded or whichever applicable or it will be determined on a case-by-case basis.
This limited warranty does not cover any damage to the product that results from improper installation, accident, abuse, misuse, natural disaster, insufficient or excessive electrical supply, abnormal mechanical or environmental conditions, or any unauthorized disassembly, repair or modification.
This limited warranty shall not apply if:
(i) the product was not used in accordance with any accompanying instructions.
ii) the product was not used for its intended function. This limited warranty also does not apply to any product on which the original identification information has been altered, disassembled or removed.
iii) the product has not been handled or packaged incorrectly, that has been sold as second-hand or that has been resold contrary to other applicable export regulations.
iv) the product has been reformated using external software or being infected by virus files.
This limited warranty covers only repair, replacement, refund or credit for defective USB flash drives, as stated above. This warranty excludes third-party software, connected equipment or stored data. Easydrive is therefore not liable for any losses or damage attributable to third-party software, connected equipment or stored data.